Privacy Policy

Orígenes Journeys is a destination management company (DMC) based in Bolivia. We are responsible for the personal information you share with us through this website, by email or by WhatsApp.

We only collect the information you choose to send us. This website has no user accounts and does not take payments.

• Plan My Journey form: name, email, phone or WhatsApp, preferred destination, number of travellers, estimated dates, interests and your message.
• Partner (B2B) form: contact name, agency or company, email, phone or WhatsApp, website, type of partnership, regions and interests of your clients, and your message.
• Conversations by email or WhatsApp: whatever you share with us there.
• Technical data: like any website, our hosting provider processes your IP address and basic browser information to deliver the pages and protect the site from abuse.

We use your information to reply to your enquiry, prepare proposals and itineraries, coordinate your journey and, for partners, to manage our professional relationship. We do not sell or rent your personal information, and we will not send you marketing messages unless you ask us to.

If you decide to travel with us, we share only the details needed to arrange your journey (for example, names and dates) with the hotels, guides and transport providers involved.

We rely on a few trusted providers to run this website. They process data only on our behalf and for these purposes:

• Cloudflare: hosting, content delivery and security of the website.
• Resend: delivery of form submissions to our inbox.
• Spacemail: our email service.
• WhatsApp (Meta): only if you choose to contact us through WhatsApp.
• Google Fonts: serves the icon set used on the website, so your browser connects to Google servers.

This website does not use cookies for analytics or advertising, and we do not track you across other websites.

Some of our providers may process data outside Bolivia, including in the United States and the European Union. We choose providers that apply recognised security and privacy standards.

We keep your enquiries and correspondence for as long as needed to answer you and manage your journey, and afterwards only as long as required by accounting or legal obligations. Then we delete it.

You can ask us at any time to access, correct or delete your personal information, or to stop using it. Write to info@origenesjourneys.com and we will reply as soon as possible.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.